01Who we are
This Privacy Policy applies to Indiavanta Technologies, Agra, Uttar Pradesh, India ("Indiavanta", "we", "us" or "our"), to this website, and to the services and software we provide, including our School, Hotel and Lead Management Systems.
By using our website or services, you agree to the collection and use of information as described in this policy. We follow the applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
02Information we collect
Information you give us
- Name, phone number, email address, company name and city when you fill a contact, quote or demo form
- Project details and messages you share with us by form, email, phone or WhatsApp
- Resume and job details when you apply through our Career page
- Billing details such as business name, address and GST number for invoices
Information collected automatically
- Device and browser type, IP address, pages visited and time spent on the website
- Cookies and similar technologies used by tools like Google Analytics
03How we use your information
- To reply to your enquiry, share quotations and arrange demos
- To deliver, support and improve our services and software
- To send invoices, payment reminders, renewal notices and service updates
- To process job applications
- To understand how visitors use our website so we can make it better
- To keep our website and services secure and to follow the law
We may occasionally send you information about our new products or offers. You can ask us to stop at any time.
04Data inside our software
When you use our School, Hotel or Lead Management software, you may store data about your students, parents, staff, guests, customers or leads. For this data:
- You (our client) own the data and decide how it is used. We process it only on your behalf to provide the service.
- We do not sell, rent or use your software data for our own marketing.
- Our team accesses it only when needed for support, maintenance or when you ask us to.
- You are responsible for collecting it lawfully and for informing the people whose data you store.
05When we share information
We do not sell your personal information. We share it only when necessary:
- With trusted service providers who help us run our business, such as hosting, email, SMS, WhatsApp and payment gateway providers, only for the purpose of providing the service
- When required by law, court order or a government authority
- To protect the rights, safety or property of Indiavanta, our clients or others
06Cookies & third-party tools
Our website uses cookies to work properly and to understand visitor activity. We use tools such as Google Analytics, Google Translate and Facebook. These services may set their own cookies and are governed by their own privacy policies.
You can block or delete cookies from your browser settings. Some parts of the website may not work properly without them.
07How we protect your data
- SSL (HTTPS) encryption on our website and software
- Password-protected and role-based access to our systems
- Regular backups and security updates
- Access to personal data only for team members who need it for their work
No method of storing or sending data over the internet is 100% secure, but we work hard to protect your information and will inform affected clients if a data breach occurs, as required by law.
08How long we keep data
We keep personal information only as long as needed for the purpose it was collected, or as required by law (for example, tax and accounting records). Enquiry details are kept while we are in discussion with you. Software data is kept while your subscription is active; after it ends, you can request an export, and the data is deleted after a reasonable period.
09Your rights
You can contact us at any time to:
- Know what personal information we have about you
- Correct or update your information
- Ask us to delete your information, where the law allows
- Withdraw your consent or stop marketing messages
We will respond to your request within a reasonable time. We may need to confirm your identity first.
10Children's privacy
Our website is meant for businesses and adults. We do not knowingly collect personal information from children through this website. Student data stored in our School Management System is collected and managed by the school, as explained in "Data inside our software" above.
11Links to other websites
Our website may contain links to other websites, such as our social media pages or our clients' websites. We are not responsible for the privacy practices of those websites. Please read their privacy policies before sharing any information.
12Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be on this page with the "Last updated" date at the top.
13Contact & grievances
If you have any question, request or complaint about your personal information, please contact us:
Indiavanta Technologies
Teen Dukan, Madhuvan Colony, Kaulakkha, Ukharra Road, Rajpur Chungi, Agra, Uttar Pradesh 282009, India
Phone: +91 73034 03680
Email: info@indiavanta.com